Zentra Gems

Effective Date: [07-07-2025]

At Zentra Gems, we value your privacy and are fully committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website or services.

 

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

- Full name

- Email address

- Billing and shipping addresses

- Phone number

- Payment information

- Browsing behavior and preferences (via cookies)

This information is collected to fulfill your order and enhance your shopping experience.

 

2. How We Use Your Information

We use your information to:

- Process transactions securely

- Ship and deliver orders

- Provide order updates and customer support

- Personalize your shopping experience

- Send promotional emails (only if you opt in)

- Improve our website and services

Your personal data will never be sold or rented to third-party marketers.

 

3. Sharing of Information

We only share necessary information with:

- Payment processors for transaction verification

- Courier partners for delivery purposes

- Service providers that help improve our operations (analytics, marketing tools)

All third parties are obligated to handle your data securely and lawfully. Zentra Gems does not allow any partner to use your data for their own marketing purposes.

 

4. Data Security

We implement strict technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. All transactions are encrypted via Secure Socket Layer (SSL) technology to ensure your information remains private.

 

5. Cookies Policy

Our website uses cookies to improve usability, personalize content, and analyze traffic. Cookies do not store any personally identifiable information.

You may disable cookies in your browser settings, but this may limit certain functionalities of the website (such as cart retention or login).

 

6. Your Rights and Choices

You have the right to:

- Access or correct your personal information

- Opt out of receiving promotional communications

- Request data deletion (where applicable by law)

To exercise these rights, you may contact us using the details below.

 

7. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.

 

8. Contact Information

For any questions or concerns about this Privacy Policy or your personal data, please contact:

Email: zentragems@gmail.com
WhatsApp: +91 7988179497